How do I report an incident to ARCH
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How do I report an incident to ARCH?
Phone 0800 032 3288
This is available 24 hours a day and is free.
There is a translation service to over 100 languages.
You can report something that has happened to you, to someone else or about something you have seen.
Call into an ARCH Incident Reporting Centre. You can report to:
- Any Your Homes Newcastle housing office across the City.
- Any Newcastle City Council Customer Service Centre:
- Civic centre, Sandyford Road
- Byker, Shields Road
- West Denton Way
- North Kenton, Hillsview Avenue
- Gosforth, Regent Farm Road
- West Denton, Denton Park
- West end, Condercum Road - Any School in Newcastle
- Racial Harassment Prevention Team T: 0191 2115034
- Victim Support, Quaker House, Jesmond T: 0191 281 3791
- Student Advice centre, Newcastle University
- Northumbria University, Sutherland building
- Private Rented Project, 91 Tamworth road T: 0191 273 6103
- Shelter, 41 Tamworth road 0844 515 2252
- North Benwell Management Initiative 80 Ellesmere Road T:0191 277 1476
- Common Ground, Churchwalk Shopping centre T: 0191 262 2522
- North England Refugee Service, Bigg Market T: 0191 222 0406
- ACANE, 1 Raby Cross T: 0191 265 8110
- Streetwise Northeast, 35 Groat Market T: 0191 230 5400
- Mesmac Northeast, 11 Nelson street T: 0191 233 1333
- Outpost T: 0191 281 0099
We are opening new report centres all the time, so keep an eye out for our posters.
If you are a reporting centre and you would like to report an incident please click here.
If you would like more information about ARCH please e-mail arch@newcastle.gov.uk or phone us on 0191 277 7833.
